Repair workflow software for modern workshops
Run a more professional repair business with secure tracking, faster updates, and clearer customer communication.
B2C.repair gives workshops one connected workflow for repair tickets, customer updates, estimates, approvals, photos, warranty records, and repair history — so every job stays organized and every customer stays informed.
Live repair workflow
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B2C.repair
Customer update
Estimate approved. The workshop can continue the repair without extra calls.
Perfect, continue please.
Everything needed for a transparent repair workflow
Built for workshops that want better communication, fewer disputes, stronger customer trust, and a more professional repair process.
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Photo proof system
Document intake condition, visible damage, internal findings, used parts, and final results to create a clear repair history for every job.
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Customer communication in one place
Keep updates, questions, answers, and attachments inside the ticket timeline instead of spreading information across calls, chats, and email.
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Estimates and approvals
Send repair quotes, request approval, and store every decision in the repair record for full clarity and better accountability.
How it works
A simple repair workflow for workshops and a clearer experience for customers.
01
Create the repair ticket
Add customer details, device information, and the reported issue. Then generate a secure tracking page with unique access details.
02
Diagnose, update, and request approval
Upload photos, add notes, change repair status, and send the estimate. Customers can follow progress without repeated phone calls.
03
Complete the repair with full history
Finish the job with a complete timeline of approvals, messages, photos, and repair actions stored in one organized record.
Why workshops use B2C.repair
Improve customer experience, reduce misunderstandings, and manage repairs with more structure.
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Secure repair tracking
Customers can check repair progress through a secure tracking page with unique access, reducing unnecessary calls and manual updates.
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Faster communication
Keep status changes, notes, approvals, and updates in one place so your team can work faster and customers always know what is happening.
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Built for modern repair businesses
Ideal for phone repair shops, electronics service centers, and workshops that want a professional customer-facing repair workflow.
Get started
Give every customer a clearer, faster, and more professional repair experience.
From ticket creation and repair updates to approvals, warranty information, and final pickup, B2C.repair helps your workshop run a cleaner workflow that builds trust and saves time.
✔ Secure customer tracking
✔ Better repair visibility
✔ Stronger customer trust
✔ One organized repair record
Designed for workshops
Professional from first check-in to final pickup
Use one connected workflow for updates, approvals, records, and communication.